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Please read these carefully before you make your reservation !
|About us and about the methods of reservation in general|
Complex Line Travel Agency is a Hungarian
company, founded and residing in Budapest, providing hotel reservations
throughout Hungary. You can make your booking primarily by filling in
and sending our reservation form. On our Hotel-Finder-Page you give
your search parameters then you will get to the result page, where you
can choose the hotel you mostly prefer to book in. On the hotel page
you find many useful information about the hotel with its actual price
list of course. On that page you can start your reservation. At this
point you have three main opportunities as follows :
|About processing your reservation|
a successful reservation request through our online form doesn't mean
an automatic approval of your reservation!
When you send your reservation request to us, you will get a confirmation e-mail in few seconds containing your given booking parameters automatically, so please check your e-mail!
After we get your reservation request, we have to call the hotel to inquire about availability. We will give you an answer in maximum 24 hours, but of course we try to reply as soon as possible - hopefully in a few hours (it mostly depends on the accessibility of the hotel's reservation office).
If the hotel has free rooms for the required period, we book your room at the hotel, and we send your final confirmation to you immediately.
|ABOUT THE PAYMENT|
You will pay your
hotel bill in the hotel!
|ABOUT THE ROOM RATES|
You can use our services free of
charge. We DON'T charge any extra or hidden fees for using our
NEVER sell these hotels' rooms for
more than their tariff (rack) rates. Many hotels even provide us with
their special discount prices, which are not available if you want to
book a room directly with the hotel.
You have the right to cancel your reservation 72
hours before your arrival free of charge.
In case you cancel the booking within this 72 hours or you won't arrive at the hotel without previously informing us or the hotel about your cancellation/non-arrival, the hotel has the right to debit your credit card with the room charge of one night.
Important: Hotels may handle cancellations differently. If the cancellation policy of a certain hotel differs from the above specified rules, you will be definitely notified about it on the hotel's page in the "Important notes" section.
We will not take the responsibility or liability for any
injuries or for the quality of services in the hotel.
However we do our best to carefully select the best, most reliable and popular hotels for our directory. If you have any complaint, please contact the hotel management first. We would of course appreciate it very much, if you could inform us about the problems and inconveniences concerning the hotel quality and services.
We would like to encourage you to mail us any comment you regard as being important, so that we can use it in the future to improve our services.
Our office is a legal travel agency since July 2000.
Complex Line Travel
City : H - 1111 Budapest
Thank You in advance for choosing the Complex Line Hotel Reservation System!
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